Banfield offers free office visits for pets flying on Alaska Airlines

Alaska AirlinesKudos to Banfield® Pet Hospital for partnering with Alaska Airlines to offer Alaska Airlines customers traveling with or shipping their pets a free office visit, travel consultation and $10 discount on a health certificate, which is required for all pets traveling in the cabin, as baggage or as air cargo. The airlines also announced new kennel standards that go into effect May 1, 2012.

With more than 800 hospitals in 43 states, Banfield® Pet Hospital is the nation’s largest general veterinary practice. Alaska Airlines flew nearly 83,000 pets throughout its route system last year. Unfortunately Alaska Airlines’ four pet deaths in 2011 were third-highest behind Delta Air Lines’ whopping 19 and American Airlines’ five.

In addition to allowing customers to travel with their pets in the cabin through its Fur-st Class® Care service, the Alaska Airlines also offers PetStreak® Animal Express service for shipping animals via air freight in a safe and caring environment when their owner isn’t traveling with them. To celebrate the new partnership with Banfield Pet Hospitals, Alaska Air Cargo is offering a 10 percent discount on PetStreak Animal Express shipments through June 9, 2012.*

“Alaska is one of few airlines that still welcomes pets onboard—both in the cabin and the cargo hold—and we’re committed to pet care and safety,” said Torque Zubeck, managing director of Alaska Air Cargo. “We are proud to partner with Banfield Pet Hospital to provide our customers a professional resource for ensuring their pet is prepared, safe and comfortable during air travel.”

New kennel standards

To further enhance pet well-being, Alaska Airlines is implementing new kennel standards for animals traveling in the airplane hold, starting May 1, 2012. Kennels will require nut-and-bolt locks to ensure the animals remain safely in their kennel throughout their travel.

“We also believe it is very important to acclimate pets to their kennel well in advance of the travel day to help reduce stress,” said Dr. Karen Johnson, vice president and client advocate for Banfield Pet Hospital. “We recommend pet owners begin by putting the carrier in a common area in the house and gradually begin giving treats and feeding their pet inside the crate so they associate it as being a safe and positive place.”

For more about the partnership offer, go to You can also find a list of pet travel tips, provided by Banfield veterinarians, and learn more about Alaska Airlines’ pet travel polices, including its new kennel requirements, at

*Alaska Air Cargo offer is a 10 percent discount off PetStreak Animal Express tariff rates. Customer must mention Banfield at the time of booking to receive discount. Contract rates do not apply and discount cannot be combined with other discounts or offers. Cargo rates are airport-to-airport and subject to taxes, fees, and fuel and security surcharges. Contact Alaska Air Cargo’s Service Center at 800-2ALASKA daily from 7 a.m. to 7 p.m. Pacific time to book PetStreak service or visit for more information.


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