Qantas Airways pet policy

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Qantas Airways Pet Policy

What types of pets does Qantas allow?

Cats and dogs

Can I bring my pet in the cabin with me?

Only service animals are allowed in the passenger cabin.

Can I check my pet as baggage?

Yes

Is there a cargo service?

Yes

What are the fees?

  • On Australian domestic flights from eligible airports*, pets which fit into a small or medium sized pet pack can be taken as part of your free baggage allowance

What are the weight/size limits?

Small (equivalent to one unit of baggage)

  • Made of plastic material with absorbent mat and suitable for cats and small dogs up to small terrier size.
  • Size: 56cm in length / 30cm wide / 38cm in height.
  • Maximum weight (including pet): 15 kg.

Medium (equivalent to two units of baggage)

  • Made of polypropylene material with absorbent mat and suitable for dogs up to cocker spaniel size.
  • Size: 66cm in length / 40cm wide / 52cm in height.
  • Maximum weight (including pet): 20 kg.

Large

For larger pets you must supply an approved crate, which meets the following criteria:

  • Wire mesh – minimum of 8 standard wire gauge.
  • Escape proof hinges and latches.
  • Bottom covered with a leak proof galvanised tray with corners and edges soldered and rolled up to 9cm.
  • Tray bottom to be covered with absorbent material to avoid leakage.
  • Show crates must be adequately locked. It is the customer’s responsibility to provide adequate locks for the crate.
  • Must not exceed 84cm in height.

What else should I know?

  • Quarantine regulations apply for international destinations and for Western Australia, Tasmania, Lord Howe Island, Norfolk Island, and Thursday Island. Qantas Contact Centres and other freight offices will provide general information on the carriage of birds, cats and dogs. For specific information, contact the applicable state or country quarantine office.
  • Note that the number of pet containers allowed on an aircraft is limited. There are many flights, particularly on the weekends or early in the morning, when the service is not available. Avoid disappointment by checking availability for your pet on the flight before confirming your reservation.
  • * Pets are not permitted in the passenger terminals of the following airports either for departure or arrival: Adelaide, Alice Springs, Cairns, Canberra, Darwin, Gove, Hobart, Karratha, Perth, Port Hedland and Townsville. All permitted pets in these airport terminals must be lodged at the Australian air Express freight terminal and you will be required to pay the applicable rate for the carriage of the pet. When pets are travelling to any of these destinations they must be collected from the freight terminal at the arrival destination.
  • Not permitted on any Qantas or QantasLink service: Dangerous dogs (full and cross bred), Brazilian Fila, Japanese Tosa, Dogo Argentino, American Pit Bull, American Staffordshire and Pit Bull Terriers, kittens and puppies under eight weeks of age and animals that demonstrate aggressive behaviours or show excessive chewing or cage destruction.
  • Permitted on flights of five hours or less: Brachycephalic (snub nosed) dogs (full bred only), Bull Dog French, Bull Dog British/English, Pug, Pekingese, Boston Terriers and Japanese Chin.
  • Must be sent as freight: Guard or racing animals, animals that are a part of the defense forces and fresh water live fish (aquarium type).  Contact Australian air Express (AaE) for information.
  • The above information is intended as a guide only. Please check details with our Contact Centre or for travel from the USA, please contact Freight before departure.

Where can I obtain more information?

Visit Qantas or call 800-227-4500  from the U.S.

Source: Qantas

Please share your pet-travel experience on Qantas with The Jet Set Pets’ community in the comments section below.

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