The Four Seasons Hotel Tokyo at Marunouchi welcomes cats and dogs. Prominently placed in the Marunouchi central business district, adjacent to Tokyo Station, Four Seasons Hotel Tokyo at Marunouchi offers a striking, contemporary setting within the landmark glass-clad tower of the prestigious Pacific Century Place. Within arm’s reach of Ginza and the Imperial Palace, Four Seasons presents its most intimate property. Each of its 57 Marunouchi boutique hotel rooms blends state-of-the-art convenience with timeless luxury.
In February 2012, the Four Seasons Hotel Tokyo at Marunouchi launched its “dogold” service, where dogs staying at the hotel can enjoy grooming services. The hotel also provides a cage, cushion, mattress, sheets for the pet’s toilet, feeding bowls, bottled water, plastic bags and a trash bin for the pet.
When checking in, the hotel requests those guests traveling with a furry friend sign its pet policy.
The Four Seasons Hotel Tokyo at Marunouchi Pet Policy
To ensure a comfortable stay for yourself and fellow guests, we would appreciate if you would observe the following guidelines:
- The hotel is prepared to accommodate your pet in the room provided that your pet is less than 7 kg (approximately 15 pounds) in weight, fully trained, appropriately restrained by you and that your pet compiles with local legislation requirements.
- Pets are considered a dog or a cat, and only one to a room.
- Your pet must be kept on a leash when on the Hotel property unless it is in your room.
- Please do not leave your pet unattended; if you require a pet-sitter or pet supplies, please contact the Concierge with advanced notice.
- We regret to inform you that pets are not allowed in any food and beverage outlets, health club and spa areas of the Hotel. This exclusion does not apply to guide dogs.
- You are responsible for cleaning up after your pet in the neighborhood of the Hotel.
- Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced. In the event your pet is left unattended and the hotel receives noise complaints from other guests, our staff will have to remove the pet from the room.
- Your room will be serviced only when you are present. Please call the Housekeeping Department to arrange a convenient time for service, and Room Service when you would like the Private Bar replenished.
- You agree to be responsible for all property damages and/or personal injuries resulting from your pet. You further agree to indemnify and hold harmless the Hotel, its owners and its operator from all liability and damages suffered as a result of your pet. The hotel reserves the right to charge your account commensurate to cost of such damages.
We hope your stay with us is enjoyable and we look forward to welcoming you and your pet again soon. Thank you for your cooperation.
Four Seasons Hotel Tokyo at Marunouchi sets the standard for individualised service and personal care in the heart of Tokyo. Directly connected to Tokyo station, enjoy the openness and light of wall-to-ceiling windows in your remarkably spacious luxury hotel room or suite with 3D/Blu-ray built-in TV and accompanying surround-sound system and Bluetooth. Each hotel room features meticulous appointments, contemporary furnishings and is equipped to help you manage the competing priorities and demands of international travel.
Four Seasons Hotel Tokyo at Marunouchi
Pacific Century Place
Chiyoda-ku, Tokyo 100-6277
Tel. 81 (3) 5222-7222